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Ultimo: AI Agent & Live Chat

Ultimo: AI Agent & Live Chat

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  • From $29/month. Free trial available.

An AI agent that finds products, captures leads, and hands off to you live when shoppers need help—all guided by your instructions.

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  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot
  • Ultimo: AI Agent & Live Chat Screenshot

About the Ultimo: AI Agent & Live Chat

Ultimo Bots gives your store an AI agent that handles shoppers in real time. You direct it using plain words—describe how it should work, and those instructions become its behavior. The agent guides shoppers to products they're looking for, collects leads the way you want, and brings you in live when a conversation needs a person. It learns your entire store on install: products, policies, and pages included. The AI understands what shoppers describe and finds matching products automatically. It replies in the shopper's language and goes live on your storefront in one click. You'll also get alerts for new chats and leads via Slack, Teams, email, and more. The agent works across your store, Instagram, and Messenger, so you can capture every conversation and turn browsers into buyers.
Launched: August 7, 2026

Key features

  • Shape your store's AI agent with plain words. It does what you describe
  • The agent understands what shoppers describe and finds matching products
  • Alerts when it matters: new chats and leads via Slack, Teams, email, and more
  • Learns your entire store in minutes on install: products, policies, and pages
  • Goes live on your storefront in one click, and answers Instagram and Messenger

Integrations with:

  • Facebook Messenger,
  • Google Drive,
  • HubSpot,
  • Instagram,
  • Slack,
  • Telegram

Pricing of Ultimo: AI Agent & Live Chat

Smart

$29 / month

or $228/year and save 34%
  • 500 AI responses per month
  • 200 knowledge sources
  • 3 custom skills & behaviors
  • AI product search in chat
  • Live chat takeover with alerts
  • Instagram & Messenger channels
  • No Auto-refresh knowledge
  • No Remove Ultimo Bots branding

Boost

$59 / month

or $468/year and save 34%
  • 2,000 AI responses per month
  • 1,000 knowledge sources
  • 10 custom skills & behaviors
  • AI product search in chat
  • Live chat takeover with alerts
  • Instagram & Messenger channels
  • Auto-refresh knowledge monthly
  • Remove Ultimo Bots branding

Ultimo

$149 / month

or $1,188/year and save 34%
  • 10,000 AI responses per month
  • 10,000 knowledge sources
  • 50 custom skills & behaviors
  • AI product search in chat
  • Live chat takeover with alerts
  • Instagram & Messenger channels
  • Auto-refresh knowledge daily
  • Remove Ultimo Bots branding
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