Trackey: Post Purchase Surveys
- by Trackey
- Free
Get valuable customer feedback with AI-powered post-purchase surveys. Track responses across your store, analyze insights, and connect data with Shopify and Klaviyo to improve sales.
About the Trackey: Post Purchase Surveys
Track customer feedback throughout the shopping journey with Trackey's AI-powered survey platform. Create post-purchase surveys, abandoned cart surveys, and email-triggered surveys that integrate directly with your Shopify store and Klaviyo. Choose from multiple survey types including NPS, CSAT, multiple choice, and open-ended questions to collect valuable zero-party data. View customer responses and AI-generated insights in your Shopify dashboard, or export data to CSV for deeper analysis. By understanding customer feedback at every step of your sales funnel, you can make informed decisions to improve conversion rates and reduce marketing costs while personalizing the shopping experience.
Key features
- Post purchase surveys and email-triggered surveys at every step of the funnel.
- Export response and data insights to CSV or other tools via integrations.
- Gain insights through AI-powered reports on analytics and survey stats.
- Over 10+ survey questions: multiple choice, open-ended, NPS or CSAT surveys.
- Connect survey responses to your Shopify customer and order dashboards.
