toldby
- by Vera Labs LLC
- Free plan available. Free trial available.
- by Vera Labs LLC
- Free plan available. Free trial available.
Learn how customers found you. Ask questions after checkout and explore their answers with order context and insights.
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About the toldby
Ask customers how they found your store with post-purchase questions on Thank you and Order status pages. Choose from attribution, NPS, or open-text templates, or write your own multiple choice questions. Add optional follow-ups to selected answers. View responses through acquisition maps and answer tables with full order context. Filter and export answers to CSV for deeper analysis. The free plan includes a rolling 24-hour history while collection continues. Pro unlocks unlimited history and automatic AI themes that organize responses with original customer quotes linked to each answer.
Launched: August 11, 2026
Key features
- Ask up to five questions, one at a time, after checkout.
- Choose attribution, NPS or open-text templates, or write your own.
- Connect acquisition maps, answer tables and customer follow-ups.
- Filter responses, inspect order context and export answers to CSV.
- Get automatic AI themes and original quotes linked to responses (Pro).
Integrations with:
- Checkout,
- Customer accounts,
- Shopify Admin
Category:
Pricing of toldby
Free
Free
- Unlimited response collection
- 24-hour response & analytics history
- Eight templates; three question types
- Optional follow-ups; answer CSV exports
- Data-request exports
Pro
$6 / month
or $50/year and save 31%
- Everything in Free
- Unlimited response & analytics history
- Full-history answer CSV exports
- Automatic AI Insights
- Original quotes linked to responses
- Data-request exports