News
Shopify SEO
Shopify development
TicketON ‑ Ai & LiveChat
- by TicketON
- Free plan available. Free trial available.
- by TicketON
- Free plan available. Free trial available.
AI live chat that answers customers, handles orders, refunds, and discounts. Manage all chats in one inbox with voice and video calls.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the TicketON ‑ Ai & LiveChat
TicketON brings AI live chat to your Shopify store, helping you answer customer questions and manage orders automatically. The AI assistant handles product inquiries, checks order status, recommends items, and processes discounts, cancellations, refunds, and shipping address updates right in the chat. When customers need human support, conversations seamlessly hand off to your team. Manage all your web, Telegram, and Shopify chats from one shared inbox with your team. Connect with customers through voice and video calls with screen sharing. Build a help center with FAQs and articles so shoppers can find answers on their own. Set business hours, use saved replies, and track performance with analytics. The mobile app lets you manage your inbox and take calls from anywhere.
Launched: July 9, 2026
Key features
- Live chat & AI: Answer shoppers and handle orders, refunds, and discounts
- Inbox & team: Manage web, Telegram, and Shopify chats in one shared inbox
- Voice & video calls: Talk to customers with screen sharing inside the chat
- Help center: Let customers find answers on their own with FAQs and articles
- Mobile app: Manage your inbox and take calls from anywhere, anytime
Pricing of TicketON ‑ Ai & LiveChat
Free
Free
- 1 agent seat, 1 store
- 50 AI conversations/month
- Telegram & Shopify channels
- AI knowledge base & draft replies
- Audio/video calls, CSAT & contacts
Launch
$19 / month
or $190/year and save 17%
- 3 seats · 100 AI conversations/month
- Website live-chat widget
- Shopify customer data in the inbox
- AI discount & add-to-cart actions
- Sales & AI analytics, live visitors
Growth
$39 / month
or $390/year and save 17%
- 10 seats · 3 stores · 200 AI conversatio
- Advanced AI model + custom AI persona
- Full copilot + auto AI actions (refunds,
- All analytics, custom roles, audit log,
- Channel webhooks & screen sharing
Scale
$99 / month
or $990/year and save 17%
- 50 seats · 10 stores · 500 AI conversati
- Max AI model + unlimited triggers
- AI auto-refunds & order fulfillment
- White label branding
- 1-year ticket history
