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Ticket Flow ‑ clients support
- by South tech
- $29.90/month. Free trial available.
- by South tech
- $29.90/month. Free trial available.
Centralize customer support tickets with order context. Manage requests, reply with your team, and handle bulk actions efficiently.
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About the Ticket Flow ‑ clients support
TicketFlow offers a straightforward ticketing system for customer support that brings together support requests and order information in one place. Customers can open support tickets directly from your storefront support page, select their specific order, attach files, and track the conversation thread.
Merchants can create tickets from the admin by searching for a customer and choosing the relevant order. Reply to tickets with attachments, update ticket status, and handle multiple tickets using bulk actions like status updates or deletion. The app also supports internal-only tickets that remain hidden from customers, perfect for team workflows and internal communication.
All support tickets feature a shared conversation thread, making it easy to manage customer requests with your team while keeping complete order context at your fingertips.
Launched: May 26, 2026
Key features
- Customer support tickets with a shared conversation thread
- Customers can open tickets for a specific order and add attachments
- Admin ticket creation with customer search and order picker
- Ticket status updates and bulk actions (update status, delete)
- Internal-only tickets for team workflows
Integrations with:
- Shopify Admin
Category:
Pricing of Ticket Flow ‑ clients support
Premium
$29.90 / month
or $300/year and save 16%
- Email notifications
- Clients and Admin tickets
- AI responses generation
- Admin only tickets (for intern tickets)
- Bulk tickets edit
- Easy "One-Click" full instalaltion
