Thredo
- by Arconetix LLC
- Free plan available
- by Arconetix LLC
- Free plan available
AI chat agent that answers product, order, and tracking questions 24/7. Hands off tough questions to your team with full context.
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About the Thredo
Thredo is an AI agent that answers customer questions in your store chat around the clock. It reads your Shopify products and orders, learns your policies from your site or files, and handles questions about stock, prices, shipping, returns, order status and tracking. The AI verifies customers by email or phone before sharing order details, recommends products with current prices and stock, then adds items to the cart and opens your Shopify checkout. When questions are too complex, it hands conversations to your team with full chat context. Setup takes one click in your theme editor with no code needed. Thredo also works on WhatsApp, Instagram and Messenger, giving shoppers consistent support across all channels while your team focuses on harder questions.
Launched: October 12, 2026
Key features
- Answers order and tracking questions from live data after verifying the shopper
- Recommends products with current prices and stock, and adds them to the cart
- Hands conversations to your team with full context when it cannot answer
- Switches on in your theme editor in one click, with no code to paste
- Answers on WhatsApp, Instagram and Messenger as well as your store chat
Category:
Pricing of Thredo
Free
Free
Starter
$29 / month
Growth
$79 / month
Scale
$149 / month
Enterprise
$269 / month