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Text ‑ AI Agent & Live Chat
- by TEXT
- From $25/month. Free trial available.
- by TEXT
- From $25/month. Free trial available.
Turn customer service into sales. See live carts, past orders, and spend as you chat with AI-powered support across all channels.
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About the Text ‑ AI Agent & Live Chat
Turn customer service into a sales channel with AI-powered live chat. See customer live carts, past orders, and lifetime spend as you chat in real-time. The AI agent understands conversation context to answer product questions from your live inventory and spots buying intent automatically.
Get one inbox for every channel — website chat, SMS, Messenger, WhatsApp, and email. Custom skills let the AI agent qualify leads, recover abandoned carts, and route conversations. In-chat cart recovery shows returning visitors their saved items instantly.
Get notified when customers add or remove items mid-conversation. Every chat sale logs to sales reports with order details pinned to the conversation, so you can track the revenue each chat earned.
Launched: May 12, 2026
Key features
- AI agent trained on your live inventory answers questions and helps you sell
- Live cart, past orders, and spend at a glance to help agents spot buying intent
- Custom skills let the AI agent act, not just answer - qualify, recover, route
- In-chat cart recovery that shows returning visitors their saved carts
- Sales reports tie every chat to the revenue it earned
Integrations with:
- Checkout,
- HubSpot,
- Mailchimp,
- Messenger,
- Open AI,
- Twilio SMS
Category:
Pricing of Text ‑ AI Agent & Live Chat
Essential
$25 / month
- AI Copilot
- Live visitors tracking
- Real-time cart preview
- Tracking orders from chats
- Cart recovery campaign
- Sales reporting
- Shared inbox and ticketing system
- Live chat, email, and Messenger
Growth
$99 / month
- Everything from Essential
- Chat topics insights
- Tag suggestions
- Ticket and chat summary
- Multilingual support
- Advanced widget customization
- Advanced reporting
- Unlimited chat hisotory
