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Text ‑ AI Agent & Live Chat
- by TEXT
- From $25/month. Free trial available.
- by TEXT
- From $25/month. Free trial available.
Turn customer service into sales. See live carts, past orders, and spend as you chat with AI-powered support.
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About the Text ‑ AI Agent & Live Chat
Turn customer service into a sales channel with AI-powered live chat. See customer live carts, past orders, and lifetime spend as you chat in real-time. The AI agent understands conversation context to answer product questions from your live inventory and spots buying intent automatically. Get notified when items are added, removed, or ordered mid-conversation.
One unified inbox manages every channel — website chat, SMS, Messenger, WhatsApp, and email. Custom skills let the AI agent qualify leads, recover abandoned carts, and route conversations. In-chat cart recovery shows returning visitors their saved items. Sales reports tie every conversation to revenue earned, with order details pinned to each chat. Help your support team sell more while delivering better customer service.
Launched: May 12, 2026
Key features
- AI agent trained on your live inventory answers questions and helps you sell
- Live cart, past orders, and spend at a glance to help agents spot buying intent
- Custom skills let the AI agent act, not just answer - qualify, recover, route
- In-chat cart recovery that shows returning visitors their saved carts
- Sales reports tie every chat to the revenue it earned
Integrations with:
- Checkout,
- HubSpot,
- Mailchimp,
- Messenger,
- Open AI,
- Twilio SMS
Category:
Pricing of Text ‑ AI Agent & Live Chat
Essential
$25 / month
- AI Copilot
- Live visitors tracking
- Real-time cart preview
- Tracking orders from chats
- Cart recovery campaign
- Sales reporting
- Shared inbox and ticketing system
- Live chat, email, and Messenger
Growth
$99 / month
- Everything from Essential
- Chat topics insights
- Tag suggestions
- Ticket and chat summary
- Multilingual support
- Advanced widget customization
- Advanced reporting
- Unlimited chat hisotory
