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Tern Trade‑in

Tern Trade‑in

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Launch trade-in programs to drive customer loyalty and revenue. Accept products for buy-back, automate rewards, and relist items for resale.

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  • Tern Trade‑in Screenshot
  • Tern Trade‑in Screenshot
  • Tern Trade‑in Screenshot
  • Tern Trade‑in Screenshot
  • Tern Trade‑in Screenshot
  • Tern Trade‑in Screenshot
  • Tern Trade‑in Screenshot
  • Tern Trade‑in Screenshot

About the Tern Trade‑in

Tern Trade-in makes it easy to launch a trade-in program on your Shopify store. Let customers trade in products they bought from you or elsewhere, then resell them directly on your site. Build customer loyalty while driving revenue through reuse and resale. You define the trade-in rules and set buy-back prices based on product condition. Tern automates the entire process for both your customers and team. Issue rewards automatically using Shopify discount codes and gift cards. Relist traded-in products for resale using the collected product data. Track trade-in orders and measure business impact with built-in analytics and data exports. Add custom data questions, request image uploads, and set conditional pricing. Works online or in-store with specific team role assignments. No technical support needed to get started.
Launched: August 6, 2021

Key features

  • Define trade-in rules; set buy-back price or calculate offer based on condition
  • Issue trade-in rewards automatically with Shopify Discount Codes and Gift Cards
  • Relist for resale using the trade-in product data
  • Measure business impact using inbuilt analytics and data exports
  • Designed for use in-store or online, with ability to assign specific team roles

Integrations with:

  • Customer accounts,
  • Shopify Flow,
  • Google Analytics,
  • Slack,
  • Webhooks

Pricing of Tern Trade‑in

Standard: Trade-in

$299 / month

  • 100 Trade-in orders per month + 5 users
  • Build custom trade-in catalog
  • Use Shopify products or order history
  • Capture data + validate w/ image upload
  • Set fixed price or %RRP trade-in values
  • Calculate dynamic values by condition
  • Auto-generate shipping labels & rewards
  • Customise design + translate/edit copy

Pro: Resale

$499 / month

  • 200 Trade-in orders per month + 10 users
  • ALL Standard tier features, plus...
  • Upload new images for resale relisting
  • Automated Shopify resale relisting
  • Restock items against original SKU
  • Run scheduled reports
  • Plus buyback Review & Offer service
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