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Tern Trade‑in
- by Tern Eco Ltd
- From $99/month. Free trial available.
- by Tern Eco Ltd
- From $99/month. Free trial available.
Launch a trade-in program that lets customers exchange products for store credit. Automate buy-back pricing, reward distribution, and product relisting while tracking performance - all without technical setup.
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About the Tern Trade‑in
Launch a complete trade-in program on your Shopify store that lets customers exchange previously purchased products - whether bought from you or elsewhere. Set custom trade-in rules and buyback prices while Tern handles the automated process from start to finish. Your customers can easily submit trade-ins with product details, condition information, and photos. The system automatically issues rewards through Shopify discount codes or gift cards. Use the captured trade-in data to quickly relist items for resale. Track performance through built-in analytics and manage the program both online and in-store with customizable team roles. Get started with a 30-day trial - no technical expertise needed.
Launched: August 6, 2021
Key features
- Define trade-in rules; set buy-back price or calculate offer based on condition
- Issue trade-in rewards automatically with Shopify Discount Codes and Gift Cards
- Relist for resale using the trade-in product data
- Measure business impact using inbuilt analytics and data exports
- Designed for use in-store or online, with ability to assign specific team roles
Integrations with:
- Customer accounts,
- Shopify Flow,
- Google Analytics,
- Slack,
- Webhooks
Category:
Pricing of Tern Trade‑in
Entry
$99 / month
- 20 Trade-in orders per month
- 2 Users
- Seamless storefront trade-in experience
- Use Shopify products or order history
- Set fixed price or %RRP trade-in values
- Auto-generate shipping labels
- Auto-generate vouchers or gift cards
- Track, receive and process trade-ins
Standard
$299 / month
- 100 Trade-in orders per month
- 5 Users
- ALL Entry tier features, plus...
- Trade-in data capture and image upload
- Restock items against original SKU
- Conditional/dynamic trade-in values
- Customisable storefront (design + copy)
- Language translation
Pro
$499 / month
- 200 Trade-in orders per month
- 10 Users
- ALL Standard tier features, plus...
- Upload new images for resale relisting
- Automated Shopify resale relisting
- Run scheduled reports
- Supports buyback Review & Offer service
