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Swapify+
- by Mo-Tech Solutions
- From $9/month. Free trial available.
- by Mo-Tech Solutions
- From $9/month. Free trial available.
Manage returns and exchanges with a branded customer portal. Process refunds and exchanges directly in Shopify with full order tracking.
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About the Swapify+
Swapify+ helps you manage returns and exchanges through a branded customer portal with native Shopify order processing. Customers can easily look up eligible orders, select items for return or exchange, upload photo evidence, and request refunds—all from a mobile-ready interface.
The app supports both same-item variant exchanges and different-product swaps, giving customers flexibility while maintaining control. Each request includes a private activity timeline and photo documentation for your review.
Your team can process returns directly in Shopify, keeping it as the single source of truth for all transactions. Built-in retry protection and reconciliation ensure accurate settlement. The branded portal creates a professional returns experience that matches your store's identity while simplifying the entire exchange process for both customers and staff.
Launched: August 26, 2026
Key features
- Branded, mobile-ready customer returns portal
- Same-item and different-product exchanges chosen by the customer
- Private photo evidence and an activity timeline for every request
Category:
Pricing of Swapify+
Starter
$9 / month
- 50 returns & exchanges a month
- 2 team seats
- All features on every plan
Growth
$29 / month
- 150 returns & exchanges a month
- 5 team seats
- All features on every plan
Pro
$79 / month
- 2,000 returns & exchanges a month
- 50 team seats
- All features on every plan
