Suzy ‑ Draft Replies for Gmail

by ASE, Inc
Free plan available

0.0 (0)

by ASE, Inc
0.0 (0)
on
Free plan available

AI-drafted customer service replies in Gmail or Outlook. Store-aware responses with order status, policies, and product info.

Install from Shopify App Store

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About the Suzy ‑ Draft Replies for Gmail

Suzy helps you handle customer service emails faster with AI-drafted replies that appear right in your Gmail or Outlook inbox. Never start from scratch again—just review, edit, and send. Each draft comes with store-aware context including customer order status, return policies, and product information. Suzy creates expert, friendly responses that understand your store, so you can reply to inquiries with precision while staying in complete control. The app integrates directly with Gmail and Outlook, letting you keep your current workflow without switching between platforms. Built in the United States.

Launched: January 23, 2026

Key features

Expert, friendly replies: Suzy handles inquiries with store-savvy precision.
Stay in control: Suzy drafts responses for easy tweaks before you send.
Keep your current workflow: Suzy integrates directly with Gmail and Outlook.

Integrations with:

Shopify Admin

Category:

Helpdesk Store management

Pricing of Suzy ‑ Draft Replies for Gmail

Free

250 credits (up to 40 replies)
Store and order-aware context
Gmail & Outlook Integration
Standard Customer Support

Premium

$29 / month

or $259/year and save 26%

5,000 credits (up to 750 replies)
Priority Customer Support
Additional Custom Context
Remove Suzy branding

Free plan available

Pro

$89 / month

or $879/year and save 18%

18,000 credits (up to 2700 replies)
Priority Customer Support
Additional Custom Context
Remove Suzy branding

Free plan available

Install from Shopify App Store