News
Shopify SEO
Shopify development
SupportLift
- by 0a
- Free plan available
- by 0a
- Free plan available
AI support that handles customer questions about orders, products, and policies. Pay only when it resolves the chat—first 50 free monthly.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the SupportLift
SupportLift provides AI-powered customer support trained specifically on your products, pages, and policies. The app handles customer questions automatically, responding in seconds to inquiries about order tracking, refunds, returns, and product details around the clock.
The AI resolves conversations independently without human intervention, trained exclusively on your store's catalog and policies rather than public internet data. You only pay when the AI successfully closes a conversation, with the first fifty resolutions included free each month. There are no seat fees or per-ticket charges.
The app manages refunds, cancellations, and discounts within dollar limits you control. When needed, conversations transfer to your support team with complete context, ensuring smooth handoffs for complex issues that require human attention.
Launched: May 19, 2026
Key features
- Closes order, tracking, refund and product questions on its own, day or night.
- Trained on your catalog, pages and policies, never the public internet.
- You pay only when the AI resolves the chat. First fifty included every month.
Integrations with:
- Shopify Admin
Category:
Pricing of SupportLift
Growth
Free
- Free to install, no monthly fee
- First 50 AI resolutions every cycle
- $0.50 per extra resolution
- Trained on your store, never the web
- One-click handoff to your team
Scale
$199 / month
or $1,990/year and save 17%
- 1,000 AI resolutions every cycle
- $0.30 per extra resolution
- Better unit cost as volume grows
- Same trained agent as Growth
- Priority email response under 12h
