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SuperBot: AI Chatbot & Support
- by SuperBot
- Free plan available
- by SuperBot
- Free plan available
AI chatbot that answers questions using your store data, checks orders, recommends products, and hands off to live chat support.
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About the SuperBot: AI Chatbot & Support
SuperBot brings AI chatbot and live chat support to your Shopify store. The chatbot answers customer questions using information from your products, collections, pages, store policies, and approved Q&A. Shoppers can find products, check order status with their order number and email, share contact details, or access your booking link. When needed, your team can take over conversations in a shared inbox with full chat history. Customize the widget's icons, labels, greetings, colors, and live chat settings to match your brand. Test all answers before making them live to ensure accuracy.
Launched: December 5, 2025
Key features
- Ground answers in products, policies, pages, and approved Q&A
- Check recent order status with an order number and matching email
- Recommend relevant products directly inside the conversation
- Hand conversations to your team with the existing chat history attached
- Customize widget icons, labels, greetings, colors, and live-chat settings
Integrations with:
- Checkout,
- Calendly,
- HubSpot,
- Klaviyo,
- Slack,
- Zapier
Category:
Pricing of SuperBot: AI Chatbot & Support
Free
Free
- 200 conversations per month
- AI trained on your store content
- Products, pages, policies and Q&A
- Product recommendations in chat
- Secure order status lookup
- Shared inbox and human handoff
- Powered by SuperBot Badge
- Multilingual customer-facing chat
Starter
$25 / month
or $240/year and save 20%
- 2000 conversations per month
- AI trained on your store content
- Products, pages, policies and Q&A
- Product recommendations in chat
- Secure order status lookup
- Shared inbox and human handoff
- Custom widget colors and labels
- Multilingual customer-facing chat
Pro
$60 / month
or $576/year and save 20%
- Unlimited conversations per month
- AI trained on your store content
- Products, pages, policies and Q&A
- Product recommendations in chat
- Secure order status lookup
- Shared inbox and human handoff
- Custom widget colors and labels
- Multilingual customer-facing chat
