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Groundly
- by Chic and Unique
- Free plan available. Free trial available.
- by Chic and Unique
- Free plan available. Free trial available.
AI chat assistant that answers shoppers from your real products and policies—never making up prices, stock, or information.
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About the Groundly
Groundly adds an AI chatbot to your storefront that answers customer questions about products, shipping, and returns using only your store's real content. The chat assistant never invents prices, policies, or products—if it doesn't know something, it tells shoppers and directs them to your support team. The chatbot searches your live catalog to provide accurate prices and stock information. Install the chat widget directly from the theme editor with no code required. View conversation history and see which questions couldn't be answered so you can improve your content. Customize the bot's name, greeting, tone, and accent color to match your brand.
Launched: September 17, 2026
Key features
- Answers shopper questions from your real products, pages, and policies
- Gives accurate prices and stock by searching your live catalog
- Adds a chat widget to your storefront from the theme editor, no code
- Shows conversation history and the questions it couldn't answer
- Customize the bot's name, greeting, tone, and accent color
Category:
Pricing of Groundly
Free
Free
- 50 assistant replies per month
Starter
$9.99 / month
- 1,000 replies per month
Pro
$29.99 / month
- 10,000 replies per month
