News
Shopify SEO
Shopify development
Steps AI: AI Chatbot & Agent
- by Steps AI
- From $27/month. Free trial available.
- by Steps AI
- From $27/month. Free trial available.
AI chatbot that answers product questions, recommends items, tracks orders, and recovers abandoned carts across your website and social channels.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Steps AI: AI Chatbot & Agent
Steps AI is an AI chatbot and sales agent that helps Shopify stores answer customer questions, recommend products, and recover abandoned carts. This AI agent works across your website, WhatsApp, Instagram, and Messenger from one platform.
The chatbot answers product questions in real-time, compares options, and adds items directly to cart during conversations. It checks live Shopify orders and stock levels to give customers accurate, up-to-date information about their purchases.
Automate cart recovery with ready-made Shopify workflows and follow-ups. Trigger Instagram DMs from comment or story-reply keywords, run WhatsApp broadcasts, and let the AI agent handle all replies automatically. Capture leads, create support tickets, and hand off chats to your team with full context when needed. Manage web chat, WhatsApp, Instagram and Messenger conversations in one inbox. No coding required to set up.
Launched: March 12, 2026
Key features
- Recommend products, compare options and add products to cart in chat
- Check live Shopify orders and stock to give customers current answers
- Recover carts and automate Shopify follow-ups with ready-made workflows
- Trigger Instagram DMs from set keywords and handle WhatsApp broadcast replies
- Run web, WhatsApp, Instagram and Messenger in one inbox with human handoff
Integrations with:
- Checkout,
- Shopify Admin,
- Google Drive,
- HubSpot,
- Instagram,
- Klaviyo,
- WhatsApp,
- Zendesk
Pricing of Steps AI: AI Chatbot & Agent
Starter
$27 / month
or $264/year and save 19%
- 500 AI credits/month
- Product guidance + add to cart
- Live Shopify order tracking
- Cart recovery + store workflows
- Instagram + WhatsApp automation
- Unified inbox + human handoff
- Leads, tickets + CRM
- 20+ integrations
Growth
$76 / month
or $732/year and save 20%
- Everything in Starter
- 2,000 AI credits/month
- 100MB knowledge storage
- 100 web crawls/month
- Priority support
- + more
Scale
$207 / month
or $1,980/year and save 20%
- Everything in Growth
- 7,500 AI credits/month
- 500MB knowledge storage
- 250 web crawls/month
- Dedicated account manager
- + more
