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Soncho AI Chat
- by Soncho Agent
- Free plan available
- by Soncho Agent
- Free plan available
Automate customer support with 24/7 AI agents. Handle orders, refunds, and FAQs instantly while cutting costs and scaling globally.
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About the Soncho AI Chat
Soncho AI Chat delivers 24/7 customer service automation for Shopify stores through intelligent AI agents. This app handles order tracking, refunds, and FAQs automatically while reducing support costs and improving customer satisfaction.
The visual workflow engine lets you build custom automation without coding. Native Shopify integration enables automated refunds, order tracking, and inventory operations directly within your store. AI agents provide instant support in over 100 languages, helping you scale globally.
Advanced analytics give you actionable insights to optimize conversion rates. The hybrid support model allows seamless escalation from AI to human agents when needed. Soncho AI integrates deeply with Shopify to automate complex business logic and customer interactions, letting you focus on growing your brand while AI manages support operations around the clock.
Launched: March 5, 2026
Key features
- Visual Workflow Engine : No-code orchestration for complex business logic.
- Native Shopify Sync : Automated refunds, tracking, and inventory operations.
- Global Language Support : Instant, accurate translation across 100+ languages.
- Actionable Data Insights : Advanced analytics to optimize conversion rate
- Hybrid Support Model : Seamless escalation from AI to human agents.
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Pricing of Soncho AI Chat
1 team member
Free
- 50 AI conversation instances
- Analysis of data on the current day
Basic Edition
$19 / month
- 1 team member
- 500 AI conversation instances
- Analysis of data on the current day
- Assist in AI workflow design
Pro Edition
$59 / month
- 3 team member
- 2000 AI conversation instances
- Historical trend (7/30 days)
- Assist in AI workflow design
Enterprise Edition
$199 / month
- unlimited
