Smart AI Chatbot & Live Chat
- by Smart Solutions
- From $6/month. Free trial available.
AI chatbot that answers customer questions, helps find products, tracks orders, and provides support using your store's content.
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About the Smart AI Chatbot & Live Chat
Smart AI Chatbot & Live Chat is an AI-powered chatbot assistant that helps your customers through natural conversations. The chatbot answers questions using data from your products, pages, blogs, policies, and discounts, making it easy for shoppers to find what they need across your entire Shopify store.
This AI assistant reduces repetitive support tasks by handling customer queries in real-time. Customers can search for product information naturally, ask about discounts, and track their orders from any page. The chatbot guides shoppers through your store content, improving the overall shopping experience with conversational support that understands and responds to their needs.
Launched: August 21, 2025
Key features
- AI assistant answers using product, page, blog, and policy data
- Helps customers find info across your entire store content in natural search
- Supports discount-related queries in real-time conversations
- Customers can easily track orders from any page.
Pricing of Smart AI Chatbot & Live Chat
Essential
$6 / month
or $60/year and save 17%
- Unlimited chats and scalable support
- AI learns up to 100 products
- AI learns up to 20 pages and 20 blogs
- 10 custom FAQs/topics and 10 discounts
- Chat history, analytics
- Widget custom design
- Track Orders
- 24/7 Support
Grow
$15 / month
or $150/year and save 17%
- Everything from Essential
- AI learns up to 1000 products
- Support Up to 50 pages, 50 blogs
- 20 custom topics
- 25 offers/discounts
- Priority support
- Store memory for smarter chat
- 24/7 Support
Pro
$29 / month
or $290/year and save 17%
- Everything from Grow
- Learns up to 5000 products
- AI learns up to 100 pages and 150 blogs
- 50 custom topics
- 50 discounts handled
- Expert AI optimization
- 24/7 Support
Enterprise
$49 / month
or $490/year and save 17%
- Everything from Pro
- Support Unlimited products & pages
- Support Unlimited blogs and discounts
- 200 custom topics
- Smart AI follow-up
- 24/7 VIP support
