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SimpleWA AI Chatbot
- by Simplewa
- From $29/month
- by Simplewa
- From $29/month
Automate WhatsApp customer support with AI that answers product, order, and support questions using your live store data.
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About the SimpleWA AI Chatbot
Connect WhatsApp to your Shopify store with a simple guided setup. This AI chatbot answers customer questions about products, orders, and support using real-time store information. The assistant handles product recommendations from your current catalog, provides order tracking and fulfillment details, and manages payment and return inquiries.
Store data is retrieved securely when needed rather than copied to external databases. Configure AI skills for customer support, sales guidance, and general questions. Review all WhatsApp conversations, take over customer threads when necessary, or pause the assistant at any time. Manage usage and monitor performance directly from the embedded app dashboard.
Launched: September 7, 2026
Key features
- Answer WhatsApp questions with approved store information
- Recommend products using current catalog information
- Provide verified fulfillment and order tracking details
- Configure payment, return, support, and sales guidance
- Take over conversations or pause the assistant at any time
Integrations with:
Category:
Pricing of SimpleWA AI Chatbot
AI Starter
$29 / month
- 1 AI chatbot
- 1 WhatsApp Connection
- Customer support
- Sales assistance
- Delivery and order tracking
AI Teams
$99 / month
- Up to 5 AI chatbots
- Up to 15 WhatsApp Connections
- Customer support and sales
- Delivery and order tracking
- Payment support
- Returns and refunds
AI Business
$245 / month
- Up to 15 AI chatbots
- Up to 15 WhatsApp Connections
- All seven AI skills
- Live product recommendations
- Delivery and order tracking
- Payment and refund support
- Customer support and sales
- Human takeover controls
