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ShopPilot ‑ AI Chat & Support
- by ShopPilot AI
- Free plan available
- by ShopPilot AI
- Free plan available
AI-powered support agent that answers order, shipping, and return questions 24/7 using your store's policies—no setup hassle.
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About the ShopPilot ‑ AI Chat & Support
ShopPilot AI is an AI-powered support agent that instantly answers customer questions about orders, shipping, returns, and cancellations using your store's actual policies. No generic responses or incorrect information—just accurate answers based on your exact policy details.
Customers can look up real-time order status, shipping updates, and delivery information by entering their order ID or email. This means fewer repetitive support tickets for your team and faster answers for your customers, available 24/7.
Setup is simple and works out of the box. Just add your store policies, embed the chat widget on your site, and your AI support agent goes live in minutes—helping you reduce support workload while you focus on growing your business.
Launched: June 9, 2026
Key features
- Answers customer questions instantly using your store policies
- Covers order, shipping, return, and cancellation policy queries
- Looks up real-time order status by order ID or email
- Reduces repetitive support tickets so you focus on growth
- Easy setup — add your policies, embed widget, go live fast
Category:
Pricing of ShopPilot ‑ AI Chat & Support
STARTER
Free
- 100 AI chats per month
- Basic support
- Core functionality
PRO
$29 / month
- 2,000 AI chats per month
- $5 per 100 extra chats
- Advanced features
- Usage-based billing
- Priority support
ELITE
$79 / month
- Unlimited AI chats
- Dedicated support
- Custom integrations
- Priority processing
