Navigator
- by Black Pearl Infosoft
- Free plan available. Free trial available.
- by Black Pearl Infosoft
- Free plan available. Free trial available.
Add a chat to your store where shoppers can search products, read policies, check order status, and get answers from your catalog.
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About the Navigator
Navigator adds a smart chat to your online store that helps shoppers find what they need. Customers can search your product catalog to see real titles, prices, and images from your indexed products and collections. They can look up order status after verifying their purchase, get answers from your store policies and FAQs, and even add items to cart or edit their cart directly from the chat. All answers come from your actual catalog and knowledge base—the app doesn't invent products, prices, or discount codes. It's a practical way to help customers shop, check orders, and find information without leaving the conversation.
Launched: October 23, 2026
Key features
- Search indexed products and show real titles, prices, and images
- Look up order status after the shopper verifies the order
- Answer from synced store policies and the FAQs you add
- Add to cart, edit the cart, and open checkout
Category:
Pricing of Navigator
Free
Free
- Chat Widget
- Product search
- 100 indexed products
- 10 custom FAQs
- 30-day history
- Basic usage statistics
Growth
$29 / month
or $320/year and save 8%
- Everything in Starter
- Cart and Checkout
- 2,500 products
- Discount codes
- 50 FAQs
- Conversion Analytics
- Advanced appearance
- Search analytics
Pro
$79 / month
or $900/year and save 5%
- Everything in Growth
- 10,000 products
- Unlimited FAQs
- Remove branding
- Priority support
- CSV export