Shopbot: AI Customer Service
- by ShopBot
- Free plan available. Free trial available.
AI customer service assistant that handles both chat and phone support. Learns your store details to help shoppers instantly in 80+ languages. Tracks orders and answers questions 24/7 without human help.
About the Shopbot: AI Customer Service
Key features
- Provide instant AI chat trained on products, policies, and FAQs
- Answer customer phone calls through an AI voice assistant
- Track order status in real time for shoppers
- Refine responses with easy self-service training tools
- Serve customers in 80+ languages automatically
Pricing of Shopbot: AI Customer Service
Free
Free
- 50 chats/month
- WhatsApp widget
- Basic customization (bot name, colors)
- Multilingual (80+ languages)
- View chat history
Lite
$19.99 / month
- Everything in Free
- 500 chats/month
- 10 free voice chat minutes/month
- AI training (10 entries)
- Order tracking
- No watermark
- Advanced customization
Standard
$49.99 / month
- Everything in Basic
- 2000 chats/month
- 25 voice chat minutes/month
- AI training (100 entries)
- Lead collection
Pro
$99.99 / month
- Everything in Standard
- 5000 chats/month
- 50 voice chat minutes per month
- AI training (500 entries)
- Advanced analytics
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