SDesk

by SDesk
Free plan available

0.0 (0)

by SDesk
0.0 (0)
on
Free plan available

Simple helpdesk for solo founders. Manage customer support tickets inside Shopify—linked to orders automatically. Set up in 2 minutes.

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About the SDesk

SDesk is a simple helpdesk built for solo founders and small Shopify stores. Set up your customer support system in under 2 minutes without complexity. Get a unified inbox that combines every email and contact form submission into organized tickets, all inside your Shopify admin. Each ticket automatically links to the customer's order and profile — no more switching tabs or searching through Gmail threads. Track returns, manage customer interactions, and keep your support organized in one place. The AI Copilot helps you draft replies faster while maintaining your brand voice. Use your own custom support domain for a professional touch. Perfect for small teams who need clear, organized customer support without tools designed for large companies. Start free with no credit card required.

Launched: May 6, 2026

Key features

Unified inbox - One inbox for every email and contact form — inside your admin
Order linking - Every ticket linked to the customer's order automatically
Returns & CRM inbox - Track every return, ticket, and customer interaction
AI Copilot - AI-drafted replies so you respond faster without losing your voice
Custom support domain - Use your own branded domain for customer support forms

Integrations with:

Shopify Admin

Category:

Helpdesk Store management

Pricing of SDesk

Free

20 tickets a month
Free forever
2 team members
Custom domain
Email and contact form support

Starter

$9 / month

or $76/year and save 30%

100 tickets per month
2 team members
Email and contact form support
Customer and order linking
Fulfilment Scanner
Email forwarding setup
Auto-reply configuration
AI Copilot for draft replies

Free plan available

Growth

$19 / month

or $159/year and save 30%

Unlimited tickets
Unlimited team members
AI Copilot for draft replies
Auto-assignment rules
Custom email templates
Analytics dashboard
Fulfilment Scanner