Scope: Post Purchase Survey AI
- by Scope
- Free plan available. Free trial available.
- by Scope
- Free plan available. Free trial available.
Post-purchase surveys with AI that analyzes responses, tracks NPS & CSAT, measures attribution impact, and delivers weekly insights in plain English.
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About the Scope: Post Purchase Survey AI
Scope is a post-purchase survey app with built-in AI that analyzes your results automatically. The AI reads open-ended customer responses, groups answers into themes, scores sentiment, and tracks NPS and CSAT metrics. Connect attribution data from "how did you hear about us" surveys directly to revenue so you know which channels actually drive sales.
Get weekly plain-English summaries explaining what changed in your survey data and why. Works with Shopify Sidekick to combine survey insights with your shop data for deeper analysis. Run cohort analysis, LTV analysis, and target specific customer segments with advanced filtering.
Build surveys in minutes using the drag-and-drop editor—no coding needed. Connect with Klaviyo, Segment, HubSpot and other tools through Shopify Flow. Free to install and start collecting actionable customer insights today.
Launched: September 19, 2024
Key features
- AI survey insights - turn customer responses into clear, actionable answers
- Ask Sidekick - blend survey data with shop data and run deeper analysis
- AI Thematic analysis, Cohort analysis, LTV analysis
- Advanced customer segment targeting
- Use with Shopify Flow to connect with Klaviyo, Segment, HubSpot and many more!
Integrations with:
- Customer accounts,
- Shopify Flow,
- Shopify Admin,
- Klaviyo,
- Segment,
- Slack
Pricing of Scope: Post Purchase Survey AI
Up to 100 orders
Free
- Unlimited Surveys, Questions & Responses
- Advanced data analysis - Cohort, LTV
- Segment targeting
- Conditional logics
- AI Insights
- Sidekick AI extension
- Email support
Up to 200 orders
$9 / month
or $90/year and save 17%
- Unlimited Surveys, Questions & Responses
- Advanced data analysis - Cohort, LTV
- Segment targeting
- Conditional logics
- AI Insights
- Sidekick AI extension
- Priority support
Up to 500 orders
$25 / month
or $250/year and save 17%
- Unlimited Surveys, Questions & Responses
- Advanced data analysis - Cohort, LTV
- Segment targeting
- Conditional logics
- AI Insights
- Sidekick AI extension
- Premium support
Unlimited orders
$99 / month
or $990/year and save 17%
- Unlimited Surveys, Questions & Responses
- Advanced data analysis - Cohort, LTV
- Segment targeting
- Conditional logics
- AI Insights
- Sidekick AI extension
- Dedicated support