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Savena ‑ AI Customer Support
- by Savena
- $99/month. Free trial available.
- by Savena
- $99/month. Free trial available.
AI support agent that handles customer chat, email and WhatsApp. Edits orders, updates addresses, processes cancellations and returns automatically.
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About the Savena ‑ AI Customer Support
Savena is an AI support agent and helpdesk that handles customer service across live chat, email, WhatsApp, Instagram and Messenger from one shared inbox. It answers customer questions using your live order data and a knowledge base built from your website. The AI can edit shipping addresses, swap or remove items, cancel orders and process returns after verifying customers with an email code. It learns your store policies from your website and responds in the customer's language. Every order action stays disabled until you turn it on individually, and anything the AI shouldn't handle gets routed to your team. Works with Gmail and Outlook for email support.
Launched: May 27, 2026
Key features
- Edits addresses and items, cancels orders and creates returns in your live store
- One helpdesk inbox for email, live chat, WhatsApp, Instagram and Messenger
- Verifies the customer with an email code before it changes their order
- Learns your policies from your website and replies in the customer's language
- Every order action stays off until you switch it on, one by one
Integrations with:
- gmail,
- hubspot,
- intagram,
Pricing of Savena ‑ AI Customer Support
Savena
$99 / month
- AI-powered customer support
- Live chat widget
- Unified inbox
- Order lookup & tracking (AI tools)
- Multi-channel (email, Instagram, chat)
