SaleSmartly：Omnichannel chat
- by SaleSmartly
- Free plan available
Manage all your customer chat channels in one place with SaleSmartly. Connect Facebook, Instagram, WhatsApp, Line, and Telegram messages while automating responses for faster customer service and better team collaboration.
About the SaleSmartly：Omnichannel chat
SaleSmartly brings all your customer chat conversations into one unified interface, making omnichannel communication simple and effective. Connect with customers across major social platforms including Facebook, Instagram, WhatsApp, Line, and Telegram through a single dashboard. The app enables automated customer support responses while maintaining personalized service quality. Teams can work together seamlessly with shared chat features, helping improve response times and customer satisfaction. Track customer interactions, manage relationships, and analyze support metrics to better understand your service performance. The integrated web chat plugin supports multiple accounts and cross-platform messaging, giving you complete control of your customer communications in one place.
Key features
- Omnichannel communication: All your multi-channel messages, in one place.
- Automation: Customer support in seconds instead of hours.
- Team collaboration: Shared chat allows teams to collaborate efficiently.
- Customer relationship management: Easily segment, track, and analyze customers.
- Data analysis: Stay on top of key support metrics and trends.
Pricing of SaleSmartly：Omnichannel chat
Free Plan
Free
Pro Plan
$9 / month
- More members (expandable)
- 10 social media accounts (expandable)
- 1 device (expandable)
- Unlimited session credit
- Unlimited automation triggers
