Ringly ‑ AI Phone Support
- by Ringly
- From $99/month. Free trial available.
AI phone support that answers order status, returns, and product questions—so your team can focus on what matters most.
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About the Ringly ‑ AI Phone Support
Ringly is an AI phone support rep that handles common customer calls for your Shopify store. It answers questions about order status, returns, and products using your website content, help docs, product information, and store policies. When a call requires human attention, the AI can transfer it directly or send an email to your team for follow-up. The app works with your existing phone number and integrates into your current helpdesk and support workflows. Every call is recorded with full transcripts and insights available for review, helping you understand customer needs while freeing up your team from repetitive phone support tasks.
Launched: July 24, 2025
Key features
- Handles order status, returns, and product questions by phone
- Uses your website, help docs, product info, and store policies
- Transfers calls or emails your team when a human should step in
- Works with your current number, helpdesk, and support workflows
- Records every call with transcripts and insights for review
Pricing of Ringly ‑ AI Phone Support
Start
$99 / month
- Automate phone calls with Seth
- Basic chat support
- Includes 250 mins
Grow
$349 / month
- Seth, the AI phone support rep
- Understands products and policies
- Looks up orders
- Requests returns and exchanges
- Escalates to your team if needed
- Get recordings and insights
- Includes 1,000 mins
Scale
$1,099 / month
- Enterprise AI phone support
- White-glove setup
- White-glove setup
- Private Slack channel
- Includes 3,000 mins
