Retractly: EU Withdrawal
- by TG-AI Apps
- Free plan available. Free trial available.
- by TG-AI Apps
- Free plan available. Free trial available.
EU withdrawal button per Directive 2023/2673. Automated, no-code setup in under 2 minutes. Refunds, emails, and inventory handled automatically.
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About the Retractly: EU Withdrawal
Retractly helps Shopify merchants comply with EU Directive 2023/2673 by adding a mandatory withdrawal button required from June 19, 2026. The app installs automatically in under 2 minutes with no coding needed. Customers can submit withdrawal requests in under 60 seconds, even as guests without an account. The system handles confirmation, approval, and rejection emails automatically in all 24 official EU languages. Merchants can issue refunds with one click while inventory restocks automatically. A comprehensive dashboard provides KPIs, filters, CSV export, and fraud detection to track all withdrawal requests efficiently.
Launched: May 11, 2026
Key features
- EU Directive 2023/2673 implemented in under 2 minutes
- Withdrawal in under 60 seconds, even for guest customers without an account
- One-click refund, inventory is automatically restocked
- Automatic emails for confirmation, approval, and rejection in every plan
- Dashboard with KPIs, filters, CSV export, and fraud detection
Integrations with:
- Shopify Flow,
- Shopify Admin
Category:
Pricing of Retractly: EU Withdrawal
Free
Free
- EU-compliant withdrawal button
- Unlimited withdrawals
- Automatic customer emails
- Approve, reject, and refund withdrawals
- Automatic deadline & order validation
- Partial withdrawal - select items
- Withdrawal reason prompt in form
- 4 default rejection reasons
Pro
$19 / month
- No 'Powered by Retractly' branding
- Custom branding (colors, logo, emails)
- CSV export & advanced analytics
- Shopify Flow (Slack, Teams, Discord)
- Shopify Returns on approval
- Set withdrawal period and start time
- Custom rejection reasons & templates
- Alert for suspicious customers