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ReturnProof
- by Tallal-Aamir
- Free plan available
- by Tallal-Aamir
- Free plan available
Let customers request returns with photo evidence while you review, approve, and manage refunds from one inbox.
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About the ReturnProof
ReturnProof provides a self-serve return portal built directly into Shopify customer accounts. Customers can request returns by selecting items, quantities, and reasons, then upload photo or video evidence to support their case. They receive automated email updates as their return progresses through each stage.
Merchants manage all return requests from one centralized inbox. You can review evidence, request additional photos or videos, and approve or decline cases based on the information provided. The app handles partial returns and repeat returns while maintaining connections to original orders, with built-in safeguards against over-returns.
Apply return fees when needed and issue eligible refunds directly through Shopify. ReturnProof keeps the entire return flow organized, from initial customer request to final resolution, giving you full control over your return management process.
Launched: October 7, 2026
Key features
- Self-serve return portal built into Shopify customer accounts
- Photo and video evidence with merchant requests for more evidence
- Automated customer emails for return status and merchant updates
- Approve, decline and manage partial or repeat returns from one inbox
- Apply return fees and issue eligible Shopify refunds with safeguards
Integrations with:
- Customer accounts
Category:
Pricing of ReturnProof
Free
Free
- 10 return requests per month
- Customer self-service return portal
- Photo and video return evidence
- Merchant review and evidence requests
- Automated customer email notifications
- Partial and repeat return support
- Refund and return management
Starter
$3.99 / month
or $39.99/year and save 16%
- 100 return requests per month
- Customer self-service return portal
- Photo and video return evidence
- Merchant review and evidence requests
- Automated customer email notifications
- Partial and repeat return support
- Refund and return management
Growth
$9.99 / month
or $99.99/year and save 17%
- 500 return requests per month
- Customer self-service return portal
- Photo and video return evidence
- Merchant review and evidence requests
- Automated customer email notifications
- Partial and repeat return support
- Refund and return management
Pro
$19.99 / month
or $199.99/year and save 17%
- Unlimited return requests
- Customer self-service return portal
- Photo and video return evidence
- Merchant review and evidence requests
- Automated customer email notifications
- Partial and repeat return support
- Refund and return management
