Returnit

Returnit helps Shopify merchants automate returns, exchanges and refunds through WhatsApp-based workflows. The app reduces operational workload while recovering more value from returned items. Built for ecommerce brands, especially apparel and fashion retailers, Returnit offers AI-assisted approvals that speed up return decisions. Merchants can set up flexible return workflows that match their business needs and customer expectations. The app includes resale and recommerce workflows to help recover value from returned products. WhatsApp-first returns make the process convenient for customers while keeping communication centralized. Returns analytics provide insights to help reduce return losses and improve operations over time.