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ReturnGuard AI
- by ReturnGuard AIReturnGuard AI
- From $28/month. Free trial available.
- by ReturnGuard AIReturnGuard AI
- From $28/month. Free trial available.
Manage returns with AI insights. Guide customers to exchanges over refunds and identify problem products to improve your store.
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About the ReturnGuard AI
ReturnGuard AI helps merchants manage return requests through a self-service portal that guides customers toward exchanges or store credit before refunds. Shoppers can look up orders, select return reasons, upload evidence, and track their request status. Merchants review every return request in one dashboard, apply policy rules, and approve or decline based on their criteria. The app confirms Shopify refunds or store credit automatically. AI insights identify products with frequent returns, helping you improve product quality and reduce refund rates. Customize return notification templates to match your brand and keep customers informed throughout the process.
Launched: June 12, 2026
Key features
- Create a self-service return portal for customers
- Review, approve, or decline return requests in one dashboard
- Use AI insights to find products causing frequent returns
- Customize return notification templates
Integrations with:
- Shopify Admin
Category:
Pricing of ReturnGuard AI
Essential
$28 / month
- 100 return requests/month
- Self-service returns portal
- Order lookup and status tracking
- Manual review workflow
Growth
$58 / month
or $670/year and save 4%
- 500 return requests/month
- Includes Essential features
- AI return reason analysis
- Exchanges and store credit
- Product risk insights
- Policy rules
Pro
$118 / month
or $1,360/year and save 4%
- 2,000 return requests/month
- Includes Growth features
- Advanced product risk insights
- Variant-level return analysis
- Product optimization suggestions
- Priority policy ordering
