Return Flow
Simplify EU withdrawal requests with a self-service form. Review and manage customer requests directly in Shopify admin.
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About the Return Flow
Return Flow helps Shopify merchants handle customer withdrawal requests with a simple self-service system. Customers can look up their order, select items they want to withdraw, and submit requests directly from your storefront. Merchants review all withdrawal requests in the Shopify admin, where they can approve and cancel selected items using Shopify's order editing system, or reject requests when needed. Automatic email notifications keep both customers and merchants updated throughout the entire process. The app includes a customizable form and button to match your store's design.
Launched: November 2, 2026
Key features
- Self-Service Withdrawal Requests
- Order & Item Selection
- Approve or Reject Requests
- Automatic Email Notifications
- Customizable Form & Button