News
Shopify SEO
Shopify development
returnEasier
- by returnEasier
- Free plan available. Free trial available.
- by returnEasier
- Free plan available. Free trial available.
Meet EU withdrawal-button requirements and convert returns into exchanges or store credit with a compliant, email-verified portal.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the returnEasier
returnEasier helps online stores comply with EU consumer law by adding the required withdrawal button to your storefront. Customers can submit return requests through a simple two-step portal verified by email—no login needed. Every return request gets recorded with a timestamp and chained hash for legal compliance, plus customers receive automatic confirmation emails with PDF receipts in 7 European languages.
Handle all returns directly from your inbox: approve refunds through Shopify, reject requests, or convert returns into exchanges and store credit to keep revenue in your store. The app includes legal templates in multiple European languages, stores data in the EU for GDPR compliance, and maintains an append-only audit trail you can export as evidence. Connect your Sendcloud account to generate return labels automatically. Built-in GDPR webhooks and return rules give you full control over your return process while meeting EU withdrawal requirements.
Launched: October 23, 2026
Key features
- EU withdrawal button — activate it from the theme editor, no code needed
- Two-step customer portal with no login, verified by email link
- Append-only audit trail you can export as evidence
- Automatic confirmation email with a PDF receipt, in 7 European languages
- Exchanges, store credit and return rules; labels via your Sendcloud account
Integrations with:
- Sendcloud
Category:
Pricing of returnEasier
Free
Free
- Try it free - 3 test returns
- EU withdrawal button
- Footer, header or floating
- Basic audit log
- Email + PDF confirmation
Compliance
$14.99 / month
or $143.90/year and save 20%
- Meet EU Directive 2023/2673
- 25 returns per month
- Support reply within 24 business hours
- Multi-language legal templates
- Immutable hash-chained audit log
- Signed confirmation PDF
- Downloadable DPA
- Auditable CSV/PDF export
Pro
$24.99 / month
or $239.90/year and save 20%
- Returns, exchanges & store credit
- Everything in Compliance
- 100 returns per month
- Configurable return rules
- Customer photo uploads
- Custom branding
- Bonus store credit you set
- 14-day free trial
Scale
$79.99 / month
or $767.90/year and save 20%
- For high-volume stores
- Everything in Pro
- 400 returns per month
- Shipping labels (Sendcloud)
- Full multi-language portal
- Advanced analytics
- Configurable analytics alerts
- 14-day free trial
