RETAIL COMMERCE AI F.Z.E

by Retail Commerce AI
From $19/month. Free trial available.

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by Retail Commerce AI
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on
From $19/month. Free trial available.

Answer customer questions instantly with AI that pulls from your live products and real order data in one shared inbox.

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About the RETAIL COMMERCE AI F.Z.E

This app gives you a shared inbox for website chat, Facebook Messenger, and Instagram conversations. The AI assistant answers customer questions using your live Shopify catalogue and real order data. When shoppers ask "where is my order," they get the actual tracking status instantly instead of filling out a form. Your support agents can see every conversation and take over any thread whenever needed. The assistant automatically stops replying the moment your team steps in. Installation adds the chat widget to your theme with no code required, and your team doesn't need a separate login to access the inbox. The assistant handles product questions about availability and details directly from your catalogue, plus answers order status and tracking questions from your actual Shopify orders. Everything works together in one inbox so you can manage customer support across multiple channels without switching platforms.

Launched: September 14, 2026