Resolver Connect
- by Resolver.Chat
- From $59/month. Free trial available.
- by Resolver.Chat
- From $59/month. Free trial available.
Automate customer support with AI-powered replies. Resolver drafts accurate responses to every ticket using real order data.
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About the Resolver Connect
Resolver Connect links your support inbox with your Shopify store to handle repetitive customer tickets automatically. The app reads incoming support emails, identifies the customer and their order details, then drafts accurate replies based on real order data. Every response is written in the customer's own language and sent from your support address, keeping your brand front and center.
You stay in control by reviewing and approving each draft, or enable auto-send once you trust the system. Resolver auto-resolves common requests like order status, tracking updates, returns and refunds. Built specifically for lean support teams who need to manage high ticket volumes without adding headcount. The app grounds every reply in actual order information, ensuring customers get precise answers to their questions while you save time on routine support tasks.
Launched: September 2, 2026
Key features
- Drafts a reply to every support email, grounded in the real order details
- Auto-resolves common tickets: order status, tracking, returns and refunds
- Replies in the customer's own language, from your own support address
- Review and approve, or auto-send once you trust it: you stay in control
Integrations with:
- Gmail
Category:
Pricing of Resolver Connect
Solo
$59 / month
or $559/year and save 21%
- 300 tickets/month
- 1 store, 1 seat
- Auto-replies to tickets
- Replies in any language, on brand
- Syncs live order & tracking data
Team
$249 / month
or $2,390/year and save 20%
- 2,500 tickets/month
- 3 stores, 3 team seats
- Auto-replies to tickets
- Replies in any language, on brand
- Syncs live order & tracking data
Portifolio
$599 / month
or $5,750/year and save 20%
- 6,000 tickets/month
- Unlimited stores, 10 seats
- Auto-replies to tickets
- Replies in any language, on brand
- Syncs live order & tracking data