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RepairTracker: Work Orders
- by Takame Studio, LLC
- Free plan available. Free trial available.
- by Takame Studio, LLC
- Free plan available. Free trial available.
Track repairs from intake to pickup. Keep your team organized and customers informed with real-time status updates.
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About the RepairTracker: Work Orders
RepairTracker manages repair tickets directly inside Shopify for shops that repair customer goods. Open a ticket with customer and item details, assign a technician, and move repairs through statuses you configure. Customers can track repair progress on their own self-service status page and submit repairs online through your storefront.
Search existing customers by name, email, or phone. Link parts to your Shopify inventory with optional stock level syncing. Attach intake and post-repair photos to document every job. Turn estimates into Shopify draft orders to send final invoices.
Technicians get their own repair-only login without needing a Shopify seat or admin access. Configure your status workflow and send customer emails at every stage. Available in nine languages.
Launched: May 20, 2026
Key features
- Self-service repair status lookup and online submission, on your storefront
- Configurable status workflow with customer emails on every stage.
- Parts tracking that optionally syncs stock levels with Shopify inventory.
- Attach intake and post-repair photos to document every repair.
- Turn customer estimates into Shopify draft orders to send final invoices.
Integrations with:
- Customer accounts,
- Shopify Admin
Category:
Pricing of RepairTracker: Work Orders
Free
Free
- Up to 10 active repair tickets
- Customer database & contact log
- Custom status workflow & audit trail
- Technician assignment
- Customer repair status lookup
- Repair photos & parts tracking
- 1 status email template
- 9 languages, locale & currency
Pro
$29 / month
or $290/year and save 17%
- Everything in Free, plus:
- Unlimited active tickets
- Branded online repair submissions
- Customer estimates with approvals
- One-click draft invoices & deposits
- Parts synced to Shopify inventory
- Revenue & workload dashboards
- Technician login, no extra Shopify seats
