RepairTracker: Repair Tickets
- by Takame Studio, LLC
- Free plan available. Free trial available.
- by Takame Studio, LLC
- Free plan available. Free trial available.
Track repairs for bikes, watches, sewing machines, and more. Customers check repair status online and approve estimates before work begins.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the RepairTracker: Repair Tickets
RepairTracker helps you manage repair tickets for bikes, watches, sewing machines, and other items right in your Shopify admin. Stop using paper and spreadsheets to track repairs. Check items in at the POS counter, collect deposits, and bill the balance later. Customers can approve estimates online, check repair status on your store, and receive email updates when their items are ready. Technicians sign in with a PIN without needing extra paid staff accounts. Log parts, labor, and photos for each job, then create invoices through Shopify. Bill completed repairs as draft orders or ring them up at the register, selling parts directly from your catalog.
Launched: May 20, 2026
Key features
- Take in repairs at the POS counter, collect a deposit, bill the rest later
- Send an estimate the customer approves online before you start the repair
- Customers check repair status on your store and get emailed when it's ready
- Technicians sign in with a PIN, with no extra paid Shopify staff accounts
- Log parts, labor, and photos on each job, then invoice it through Shopify
Integrations with:
- Customer accounts,
- Shopify POS,
- Shopify Admin,
Category:
Pricing of RepairTracker: Repair Tickets
Free
Free
- Up to 10 active repair tickets
- Custom statuses and workflow
- Technician assignment and workload
- Repair photos, parts, and labor
- Automatic customer status emails
- Status lookup on your storefront
- Printable repair orders
Pro
$29 / month
or $290/year and save 17%
- Everything in Free + unlimited tickets
- POS intake, deposits, and payments
- Estimates customers approve online
- Draft order invoices
- Parts linked to your Shopify products
- Online repair request form
- Technician PIN login, no extra seats