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Refund Guard

Refund Guard

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See non-refundable payment fees before issuing refunds. Protect your margins with order alerts and refund loss tracking.

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  • Refund Guard Screenshot
  • Refund Guard Screenshot
  • Refund Guard Screenshot
  • Refund Guard Screenshot
  • Refund Guard Screenshot
  • Refund Guard Screenshot
  • Refund Guard Screenshot
  • Refund Guard Screenshot
  • Refund Guard Screenshot
  • Refund Guard Screenshot

About the Refund Guard

Refund Guard helps merchants see non-refundable payment fees before issuing cash refunds to customers. The app displays order-page warnings that show fee estimates for Shopify Payments, PayPal, credit cards, and BNPL providers like Klarna, Afterpay, Affirm, and Shopify installments—where merchant fees often aren't returned. Track your permanent payment processing loss across all refunds in one dashboard. Compare cash refunds with store credit and exchange options to reduce fee loss. Set custom fee thresholds and rates, use the refund simulator, and get email alerts when refunds exceed your limits. Pro plan includes refund analytics and CSV export for detailed reporting.
Launched: June 26, 2026

Key features

  • BNPL refund fee previews for Klarna, Afterpay, Affirm, and Shopify installments
  • Order-page warnings show non-refundable fees before your team issues a refund
  • Compare cash refunds with store credit and exchange options to reduce fee loss
  • Track permanent payment processing loss across refunds in one dashboard
  • Email alerts when a refund exceeds your fee-loss or amount thresholds

Pricing of Refund Guard

Free

Free

  • Full access: first 3 refund orders
  • Order-page warnings incl. BNPL
  • Basic 7-day fee loss summary
  • Read-only history after trial

Pro

$10 / month

  • Unlimited refund order tracking
  • BNPL: Klarna, Afterpay, Affirm
  • Refund simulator + comparisons
  • 90-day analytics & gateway split
  • CSV export of refund events
  • Email alerts for large refunds
  • Custom gateway fee rate profiles
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