Refitto

by Refitto
From $29/month. Free trial available.

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by Refitto
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on
From $29/month. Free trial available.

Turn returns into size exchanges or store credit with a branded portal that keeps customers shopping and reduces refunds.

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About the Refitto

Refitto creates a branded returns and exchanges portal for your Shopify store with your logo and colours. Customers can look up their order using the order number and email, then select items to return. The portal automatically offers size exchanges first to keep the sale, or store credit when the size they want is out of stock, before showing refund options. You control the return rules including return windows, non-returnable products, and exchange-only policies for sale items. The portal applies these rules automatically so customers see only valid options. All return requests appear in a dashboard next to the corresponding Shopify order, eliminating back-and-forth emails. The portal link includes your store's name for a seamless customer experience.

Launched: November 9, 2026