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RateUp

RateUp

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Get customer feedback through customizable web and WhatsApp surveys. Schedule automated surveys based on orders and events, analyze responses with NPS metrics, and sync data to Google Sheets in real-time.

  • RateUp Screenshot
  • RateUp Screenshot
  • RateUp Screenshot
  • RateUp Screenshot
  • RateUp Screenshot
  • RateUp Screenshot

About the RateUp

Collect valuable customer feedback through customizable web and WhatsApp surveys that match your brand identity. Send automated surveys triggered by specific events like orders and payments, helping you gather timely customer responses. Track customer satisfaction with NPS analytics and detailed question-by-question insights. The AI-powered review summary feature lets you quickly understand customer sentiment, while real-time Google Sheet integration keeps your data organized. Create unlimited surveys with various question types, filter responses, and export data for deeper analysis. Whether it's product feedback or service quality, RateUp helps you understand and improve your customer experience through targeted WhatsApp messaging and comprehensive survey tools.

Key features

  • Send web surveys, flows, codes, marketing messages, etc. via WhatsApp templates.
  • Trigger survey automatically based on events, specific times for timely feedback
  • Filter, visualize, and export responses. Unlimited surveys & responses included.

Integrations with:

  • Google sheet
  • Amelia

Pricing of RateUp

FREE PLAN

Free

  • 2 survey
  • 100 Responses/month
  • 100 WhatsApp Messages/month
  • 1 Team
  • 1 user

Essential

$30 / month

  • Unlimited Flows and Templates
  • Unlimited Campaigns
  • 5000 Messages/month
  • 5 Teams
  • 10 Users
  • 2 Web Surveys
  • 100 Web S. Responses/month
  • 10 Tickets

Plus

$60 / month

  • Unlimited Flows and Templates
  • Unlimited Campaigns
  • 15000 Messages/month
  • 10 Teams
  • 20 Users
  • 10 Web Surveys
  • 1000 WS Responses/month
  • 30 Tickets

Pro

$120 / month

  • Unlimited Flows and Templates
  • Unlimited Campaigns
  • 50000 Msgs/month
  • 100 Teams
  • 200 Users
  • 100 Web Surveys
  • 10000 WS Responses/month
  • 100 Tickets
Install from Shopify App Store

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