RagChat: AI Chatbot & Livechat

by RagChat
Free plan available. Free trial available.

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by RagChat
0.0 (0)
on
Free plan available. Free trial available.

AI chatbot that answers questions from your products and pages, recommends items, captures leads, and hands off to live chat when needed.

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About the RagChat: AI Chatbot & Livechat

RagChat brings AI-powered customer support and live chat directly to your Shopify store. This intelligent chatbot answers shopper questions using information from your actual products, collections, and pages—delivering accurate responses instead of generic replies. The AI agent recommends products with visual cards, shares discount codes, and captures customer names and emails as valuable leads. When shoppers need human assistance, seamlessly take over conversations from the shared human-and-AI inbox. Offline questions automatically continue via email, so you never miss an opportunity. Customize your bot's name and tone, add your store knowledge in clicks, and let AI handle repetitive support questions while you focus on selling. RagChat combines automated AI support with live chat functionality, helping you provide 24/7 customer service that actually converts.

Launched: July 3, 2026

Key features

AI answers from your real products, collections & pages
Recommends products with rich cards inside the chat
Continues offline conversations over email
Live chat and a shared human + AI inbox in one place
Captures shopper names and emails as leads

Integrations with:

Category:

Chat Selling online - Other

Pricing of RagChat: AI Chatbot & Livechat

Free

Unlimited AI replies
AI learns up to 200 products
Unlimited chat history
AI learns your collections & policies
Unlimited Q&A answers
Customizable chat widget
Order tracking

Standard

$14 / month

Everything in Free
AI learns up to 1,000 products
AI learns from up to 25 sources & files
AI can offer discounts
Custom AI instructions
Send & receive email

Free trial available

Pro

$39 / month

Everything in Standard
AI learns up to 5,000 products
Unlimited sources & files
AI web search & answers