Radiance SmartChat

Radiance SmartChat

4.7
7 Reviews on

Meet your AI-powered shopping assistant that answers customer questions instantly, helps with product searches, and handles order inquiries - all while learning from your store's content.

Install from Shopify App Store Contact developer via Shopify App Store
  • Radiance SmartChat Screenshot
  • Radiance SmartChat Screenshot
  • Radiance SmartChat Screenshot
  • Radiance SmartChat Screenshot
  • Radiance SmartChat Screenshot
  • Radiance SmartChat Screenshot
  • Radiance SmartChat Screenshot
  • Radiance SmartChat Screenshot
  • Radiance SmartChat Screenshot
  • Radiance SmartChat Screenshot

About the Radiance SmartChat

Transform your store with Radiance SmartChat, an AI-powered shopping assistant that learns from your product catalog to help customers make purchases. This intelligent chatbot provides instant answers about products, store policies, and FAQs, making shopping easier for your customers. Verified users can check their order history and reorder items seamlessly. The system automatically trains on your existing content while store agents can monitor and respond to customer inquiries through the Inbox feature. Currently available in English, this AI shopping concierge delivers personalized recommendations and product search assistance to improve the overall shopping experience. While responses are AI-generated, the system maintains helpful interactions to guide customers toward successful purchases.

Key features

  • Helps users with search, recommendations, and other product related questions
  • Answers questions about your brand, your store policies, and other FAQs
  • Uses all your existing content, and helps you create new content as needed
  • After verification, users can lookup previous orders and reorder products
  • Store agents can review and respond to user’s questions in the Inbox

App highlights:

    • Works with the latest themes

Category

Chat Store management

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