Radiance SmartChat

Transform your store with Radiance SmartChat, an AI-powered shopping assistant that learns from your product catalog to help customers make purchases. This intelligent chatbot provides instant answers about products, store policies, and FAQs, making shopping easier for your customers. Verified users can check their order history and reorder items seamlessly. The system automatically trains on your existing content while store agents can monitor and respond to customer inquiries through the Inbox feature. Currently available in English, this AI shopping concierge delivers personalized recommendations and product search assistance to improve the overall shopping experience. While responses are AI-generated, the system maintains helpful interactions to guide customers toward successful purchases.