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Proclaim ‑ Warranty Automation
- by Contraband
- $29/month. Free trial available.
- by Contraband
- $29/month. Free trial available.
Automate warranty claims with AI. Save your support team hours by replacing manual review with smart policy decisions and clean defect tracking.
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About the Proclaim ‑ Warranty Automation
Proclaim automates warranty claims with AI to save your support team hours of manual review. This app replaces time-consuming email back-and-forth with a structured warranty experience that collects defect photos cleanly from customers right on your storefront.
The AI evaluates customer evidence against your specific warranty policy guidelines to instantly approve valid requests or flag suspicious claims for assisted review. This automated triaging keeps messy attachments out of your inbox and reduces manual processing errors that drain support payroll.
Customers stay informed with automated tracking alerts at every claim stage. Proclaim handles defective product claims efficiently, so your team can focus on what matters most while maintaining a professional warranty process.
Launched: June 9, 2026
Key features
- Keep customers updated with automated tracking alerts at every claim stage.
- Automatically triage incoming claims against your exact store policy.
- Instantly approve valid requests or flag suspicious claims for review.
Integrations with:
- Shopify Admin
Pricing of Proclaim ‑ Warranty Automation
Proclaim Hybrid
$29 / month
- 200 claims included per billing cycle
- Custom-branded self-serve experience
- AI vision & policy-aware triage
- Automated draft replacement orders
- Fraud checks & inventory guardrails
- Automated customer status emails
- Pre-packaged claim briefs for review
- Centralized claims review dashboard
