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Heads Up: POS Customer Alerts
- by dinkbit
- Free plan available
- by dinkbit
- Free plan available
Flag VIP customers, wholesale buyers, and birthdays. Staff see instant pop-up alerts when these customers start a sale at your POS.
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About the Heads Up: POS Customer Alerts
This POS app helps your staff recognize important customers the moment a sale starts. Flag VIP customers, wholesale buyers, birthdays, lapsed shoppers, or expiring members — and a color-coded pop-up alert appears instantly at the register telling staff exactly what to say.
No need to memorize every customer or look up profiles. Set up custom rules based on customer tags, purchase history, name, email, or customer metafields. Birthday and anniversary alerts automatically fire every year on the right date. Alerts appear in three places: pop-up notifications, home-screen tiles, and customer profiles.
Staff get the information they need right when they need it, without searching through backends or relying on sticky notes. You can even ask Shopify Sidekick to help set up rules and check their activity. Perfect for recognizing your best customers and delivering personalized service at the point of sale.
Launched: August 13, 2026
Key features
- Alert when a flagged or blocked customer starts a transaction
- VIP badge so staff recognize your best customers at the register
- Birthday and anniversary rules fire every year on the date, automatically
- Set your own rules by tag, purchase history, name/email, or customer metafields
- Ask Shopify Sidekick for help to set up your rules and check their activity
Integrations with:
- Shopify POS,
- POS,
- Sidekick
Category:
Pricing of Heads Up: POS Customer Alerts
Free
Free
- 1 active notice rule
- Tag-based rules only
- All 3 POS alert surfaces included
Standard
$12 / month
- 5 active notice rules
- Recurring dates: birthdays, renewals
- Customer metafield rules
- Tag based rules
- Purchase history rules
- Customer name and email rules
Plus
$18 / month
- Unlimited active notice rules
- For multi-location stores running rules
- Every condition type, no rule budget
