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Heads Up: POS Customer Alerts
- by dinkbit
- Free plan available
- by dinkbit
- Free plan available
Flag VIP customers, wholesale buyers, and birthdays. Staff see instant pop-ups when these customers start a sale at your POS.
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About the Heads Up: POS Customer Alerts
This POS app alerts your staff the moment a flagged customer starts a transaction. No need to memorize VIPs, wholesale buyers, or birthdays—color-coded pop-ups appear instantly at the register, telling staff exactly what to say.
Set up custom rules based on customer tags, purchase history, name, email, or metafields. Birthday and anniversary alerts fire automatically every year on the right date. You can also flag lapsed shoppers or members with expiring accounts.
The app watches cart totals too. Set an amount and get pop-ups when sales reach it—perfect for promoting deals or offering free gifts. No profile lookups needed, no sticky notes on the counter. Just instant customer alerts that help your team deliver better service at checkout.
Launched: August 13, 2026
Key features
- Alert when a flagged or blocked customer starts a transaction
- Pop-up when a cart reaches an amount you set, for promos and free gifts
- Birthday and anniversary rules fire every year on the date, automatically
- Set your own rules by tag, purchase history, name/email, or customer metafields
- Ask Shopify Sidekick for help to set up your rules and check their activity
Integrations with:
- Shopify POS,
- POS,
- Sidekick
Category:
Pricing of Heads Up: POS Customer Alerts
Free
Free
- 1 active notice rule
- Tag-based rules only
- All 3 POS alert surfaces included
Standard
$12 / month
- 5 active notice rules
- Recurring dates: birthdays, renewals
- Customer metafield rules
- Tag based rules
- Purchase history rules
- Customer name and email rules
- Cart total alerts for promotions
Plus
$18 / month
- Unlimited active notice rules
- For multi-location stores running rules
- Every condition type, no rule budget
