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Pommy AI

Pommy AI

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AI support agent that answers customer questions using your live product catalogue, prices, stock levels, and store policies.

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  • Pommy AI Screenshot
  • Pommy AI Screenshot
  • Pommy AI Screenshot
  • Pommy AI Screenshot
  • Pommy AI Screenshot
  • Pommy AI Screenshot
  • Pommy AI Screenshot
  • Pommy AI Screenshot
  • Pommy AI Screenshot
  • Pommy AI Screenshot

About the Pommy AI

Pommy AI is a support agent that answers customer questions using live product data from your Shopify store. It pulls real-time information on prices, variants, and stock levels, so customers always get accurate answers about what you actually sell right now. The AI reads your product catalogue, shipping rules, returns policy, and FAQs to respond like a knowledgeable salesperson. When it can't help, it transfers the conversation to your team with the full chat history included. Pommy automatically replies in your customer's own language, making support accessible to shoppers worldwide. No more outdated prices or offering sold-out items—your customers get instant, accurate responses based on current inventory and policies.
Launched: October 2, 2026

Key features

  • Answers from live product data — prices, variants and stock
  • Hands off to your team with the full conversation attached
  • Replies in the customer's own language, automatically

Integrations with:

  • google calendar,
  • instagram,
  • telegram,
  • whatsapp

Pricing of Pommy AI

Free

Free

  • 500 AI messages per month
  • WhatsApp, Instagram, Telegram & web widg
  • 10 knowledge base articles
  • Agent console with smart routing

Pro

$299 / month

  • 10,000 AI messages per month
  • 5 AI agents
  • 5 team members
  • Remove Pommy branding
  • Agent Copilot — live reply suggestions
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