Poby ‑ Post Purchase Survey

by AwesomeSoft
Free plan available. Free trial available.

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by AwesomeSoft
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on
Free plan available. Free trial available.

Ask buyers how the shopping experience felt. Fix the friction that quietly costs you repeat sales.

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About the Poby ‑ Post Purchase Survey

Poby adds a post-purchase survey to your thank you page and order status page. Customers rate their shopping experience with 1-5 star ratings across key stages like product discovery and checkout. When buyers give low ratings, they select a specific reason so you get actionable feedback instead of just numbers. The app includes an optional attribution question asking "How did you hear about us?" to capture traffic sources your analytics might miss. You can thank customers with a discount code after they complete the survey. All survey responses flow into a dashboard showing trends, top issues, and ranked traffic sources. Export every response as CSV for deeper analysis. Fix the friction points that quietly cost you repeat sales by understanding exactly where your shopping experience needs improvement.

Launched: August 4, 2026