Pinpointed AI Sommelier

Name: Pinpointed AI Sommelier
Brand: Pinpointed
Availability: InStock
Rating: 5.0 (3 reviews)

by Pinpointed
Free plan available. Free trial available.

5.0 (3)

by Pinpointed
5.0 (3)
on
Free plan available. Free trial available.

AI sommelier chat that recommends wine, beer and spirits from your live inventory. Increases order values by guiding customers to the perfect product.

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About the Pinpointed AI Sommelier

Wine and spirits stores using Pinpointed see 27% higher order values. Customers spend $56 when the AI sommelier guides them, versus $44 when browsing alone. This AI-powered chat gives shoppers instant product recommendations from your live inventory. It suggests wine, beer and spirits based on food pairings, gift ideas, budgets and specific needs. Track customer conversations to see which products get clicks, identify demand patterns, and spot missed sales opportunities. The sommelier speaks English, German, French, Spanish, Portuguese and Italian. Trusted by retailers on four continents to turn product advice into sales.

Launched: January 16, 2026

Key features

Recommends wine, beer and spirits from your live inventory
Tracks which products customers click and which conversations lead to sales
Speaks to customers in English, German, French, Spanish, Portuguese and Italian

Category:

Chat Store management

Pricing of Pinpointed AI Sommelier

Free

30 AI conversations/month
Wine, beer & spirits recommendations
Food pairing & gift suggestions
Live inventory recommendations
Last 3 conversation in dashboard
Multi-language support: EN, FR, DE, IT,
Email support

Starter

$29 / month

Unlimited AI conversations/month
Everything in Free
Last 25 conversations in dashboard
Basic widget customisation
Priority email support

Free trial available

Pro

$99 / month

Everything in Starter
Unlimited AI conversations
Top recommended products report
Product click-through tracking
Last 100 conversations in dashboard
Revenue attribution
Inventory gap insights
Priority email support

Free trial available

Enterprise

$299 / month

Everything in Pro
Unlimited AI conversations
Voice AI
500 customer conversations stored
White-label custom branding & colours
Full revenue attribution dashboard
Dedicated onboarding & setup session
Priority email & chat support

Free trial available

Install from Shopify App Store