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Pandy

Pandy

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AI customer support that handles order questions, cancellations, and address changes automatically while you focus on growing your store.

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  • Pandy Screenshot
  • Pandy Screenshot
  • Pandy Screenshot
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  • Pandy Screenshot
  • Pandy Screenshot
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  • Pandy Screenshot
  • Pandy Screenshot

About the Pandy

Pandy connects to your Shopify store and handles customer support automatically using AI. Order lookups, cancellations, and address changes get resolved before you even see the message. Every customer verifies with postal code, card digits, or email code before any action happens - fast for legitimate customers, impossible for fraud. The AI includes full order history in every conversation and works across your chat widget, email, and WhatsApp. When complex issues come up, human handoff kicks in seamlessly. Setup takes just minutes with one-click chat widget installation. Start with a 30 day free trial, then $12/month with unlimited AI resolutions included.
Launched: January 9, 2026

Key features

  • AI resolves order questions, cancellations, and address changes automatically
  • Customer order history appears in every conversation
  • Verification before any action - no accidental changes or fraud
  • Chat widget installs in one click
  • Human handoff for complex issues

Category

Pricing of Pandy

Annual

$6 / year

Basic

$8 / month

Install from Shopify App Store