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Overdue Owl
- by JORDAN MARTINUS HENDRIKUS NABBE
- Free plan available. Free trial available.
- by JORDAN MARTINUS HENDRIKUS NABBE
- Free plan available. Free trial available.
Track pre-orders and late fulfillments accurately. Get one alert per order when it's truly overdue, timed from release not checkout.
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About the Overdue Owl
Overdue Owl tracks every fulfillment order against your ship deadline and alerts your team when orders are actually late. The app handles pre-orders intelligently—the clock starts when a held or scheduled pre-order is released, not when it was placed at checkout. This means released pre-orders aren't immediately flagged as overdue the moment they return to Unfulfilled status.
Each order triggers one alert per rule, never repeated every time rules run. You can set different ship deadlines by delivery method, shipping line, tag, or location to match your fulfillment workflow. The app provides a full trace showing exactly why any order was or wasn't flagged, giving you complete visibility into your alert logic. Perfect for stores managing pre-orders and multiple fulfillment timelines.
Launched: October 21, 2026
Key features
- One alert per order, never repeated every time rules run
- Clock starts at hold release or scheduled-ready date, not at checkout
- See exactly why any order was or wasn't flagged, with a full trace
Category:
Pricing of Overdue Owl
Free
Free
- 1 SLA rule
- Daily email digest to 2 staff
- Checks every 6 hours
- Why-flagged trace for every order
Pro
$9.99 / month
or $99/year and save 17%
- Up to 50 SLA rules
- Instant email and Slack alerts
- Hourly order checks
- Cut-off times, holidays and snooze
- Up to 10 alert recipients
Plus
$19.99 / month
or $199/year and save 17%
- Everything in Pro
- 15-minute order checks
- Escalation to a manager
- Recipients per rule, location or 3PL
- Weekly SLA summary with CSV
- Up to 50 alert recipients
