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OrderX
- by Inbound Agency
- Free plan available
- by Inbound Agency
- Free plan available
Automate WhatsApp COD confirmations to reduce fake orders and returns. Confirm, cancel, and track orders with official WhatsApp API.
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About the OrderX
OrderX automates cash-on-delivery order confirmations using the official WhatsApp Cloud API. This app helps merchants reduce fake orders and delivery returns by sending automated confirmation requests to customers via WhatsApp. Customers can confirm or cancel their COD orders directly through WhatsApp messages, and OrderX automatically updates Shopify orders with confirmation tags and notes. Merchants gain full control over message timing with customizable delays, working hours, and retry settings. The app also supports automated dispatch notifications, order tracking updates, cancellation messages, review requests, and abandoned checkout reminders. Manage exclusions and blocked numbers to keep your WhatsApp communications organized and effective.
Launched: August 28, 2026
Key features
- Automate COD order confirmations through the official WhatsApp API
- Let customers confirm or cancel orders directly from WhatsApp
- Automatically add confirmation tags and notes to Shopify orders
- Control message delays, working hours, retries, and exclusions
Integrations with:
- WhatsApp Business Platform
Category:
Pricing of OrderX
OrderX Free
Free
- 10 free confirmation template messages
- Official WhatsApp Cloud API
- Confirm and cancel response buttons
- Automatic Shopify tags and notes
OrderX Growth
$2.99 / month
- Unlimited automated order messages
- Confirmation, dispatch and tracking
- Review and abandoned checkout messages
- Advanced schedules, retries and rules
