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OrderSurvey ‑ Post Purchase
- by Vigilance
- Free plan available. Free trial available.
- by Vigilance
- Free plan available. Free trial available.
Ask "How did you hear about us?" with post-purchase surveys on Thank You and Order Status pages. Track attribution, NPS, and collect customer feedback.
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About the OrderSurvey ‑ Post Purchase
OrderSurvey helps you add post-purchase surveys to your Thank You and Order Status pages without any coding. Ask customers "How did you hear about us?" to track marketing attribution, measure NPS scores, and collect zero-party data that improves your products and customer retention.
The app features smart targeting by order value, products, tags, country, and currency. Use conditional logic to show follow-up questions based on customer answers, and choose from 7 different question types to gather the insights you need.
View all survey results in the built-in analytics dashboard with response trends and NPS breakdown. Get alerts for low NPS scores, export responses to CSV filtered by survey, date, or segment, and turn customer feedback into actionable decisions for your business.
Launched: June 25, 2026
Key features
- Surveys on both Thank You and Order Status pages — no theme code required
- Smart targeting by order value, products, tags, country, and currency
- Conditional branching shows follow-up questions based on each answer
- Built-in analytics dashboard with response trends and NPS breakdown
- Export all responses to CSV, filtered by survey, date, or segment
Integrations with:
- Customer accounts,
- Shopify POS,
- klaviyo
Category:
Pricing of OrderSurvey ‑ Post Purchase
Free Plan
Free
Pro Plan
$49 / month
