OrderSurvey Post Purchase Poll
- by Vigilance
- Free plan available. Free trial available.
- by Vigilance
- Free plan available. Free trial available.
Learn how customers found you with post-purchase surveys on your Thank you and Order status pages. Collect feedback and measure NPS.
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About the OrderSurvey Post Purchase Poll
OrderSurvey helps you learn how customers found your store by adding post-purchase surveys to Shopify's Thank you and Order status pages. Collect valuable checkout feedback, measure NPS, and understand your customer journey without writing any code.
Choose from 7 question types and set up conditional follow-ups based on answers. Target all orders, first-time orders, or repeat orders, and filter by order value, products, or country. The app works seamlessly with Shopify's checkout editor—just add survey blocks directly to your Thank you and Order status pages.
Review response trends in your dashboard to spot patterns and insights. Pro users can export all answers to CSV for deeper analysis. Perfect for store owners who want to understand their marketing effectiveness and improve the customer experience based on real feedback.
Launched: June 25, 2026
Key features
- Add survey blocks to Thank you and Order status pages without code.
- Ask how customers found you, collect feedback, and measure NPS.
- Choose from 7 question types and show follow-ups based on each answer.
- Choose first or repeat orders; filter by order value, products, or country.
- Review response trends in your dashboard and export answers to CSV on Pro.
Integrations with:
- Customer accounts,
- Shopify POS,
- Shopify Admin
Category:
Pricing of OrderSurvey Post Purchase Poll
Free
Free
- 100 responses per rolling 30 days
- Unlimited surveys
- Thank you and Order status pages
- Conditional follow-up questions
- Survey targeting rules
- 7 question types, including NPS
Pro
$49 / month
- Everything in Free
- Unlimited responses
- CSV exports
- Webhook alerts for low NPS answers
- Priority support