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Order Genie
- by Nerddevs Ltd
- Free plan available
- by Nerddevs Ltd
- Free plan available
AI chatbot that recommends products, tracks orders in real-time, and answers FAQs using your custom knowledge base.
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About the Order Genie
Order Genie is an AI chatbot that improves your store's customer experience with product recommendations, real-time order tracking, and instant FAQ support. The chatbot recommends relevant products during conversations to drive higher conversions. Customers can track their orders using an order number or email, while the AI answers common questions using your custom knowledge base built from uploaded files. Merchants get a clear analytics dashboard to monitor conversations and track performance, plus an easy support ticket system to handle customer inquiries faster with less effort.
Launched: December 5, 2025
Key features
- Recommend relevant products during customer chats
- Track orders in real time using order number or email
- Answer FAQs using your uploaded knowledge base
- Easy support ticket to handle by merchants
Category:
Pricing of Order Genie
FREE
Free
- 50 chats/month
- Customer Recognition
- Basic Order Tracking
- Standard FAQ Response
- Branded with our Logo
STARTER
$9 / month
- 500 chats/month
- AI Product Recommendation
- Advanced Order Tracking
- Custom FAQ Knowledge Base
- Remove Branding
GROWTH
$19 / month
- 2000 chats/month
- AI Product Recommendation
- Smart Escalation System
- Custom Branding
- Basic Analytics Dashboard
PRO
$49 / month
- 10,000 chats/month
- AI Product Recommendation
- Advanced Analytics
- Priority Support
- Custom Integration
